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Privacy Policy

Last Updated: 06/08/2025


E&A Agency (“we,” “us,” “our”) operates theeandaagency.com and is committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.

1. Information We Collect

A. Information You Provide Directly

  • Contact details (e.g., name, email, phone number) when you inquire or submit a form

  • Portfolio submissions, CVs, and professional bios from represented creatives

  • Payment details (e.g., bank or card info) processed through third‑party providers

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B. Automatically Collected Information

  • Technical and usage data, such as IP address, browser type, device, pages visited, referral source

  • Cookies and similar tracking technologies to support site functionality and analytics

2. How We Use Your Information

  • To respond to inquiries, send proposals, and communicate regarding projects

  • To evaluate, present, or promote photographers/videographers on our behalf

  • To process payments for services and handle billing

  • To comply with legal obligations and requests

  • To enhance and personalize your website experience, analyze traffic, and improve our services

3. Legal Basis for Processing (UK/EU Users)

  • Contractual necessity: to perform services or respond to requests

  • Consent: when you opt in to receive marketing updates or newsletters

  • Legitimate interest: for internal operations, network security, analytics, and platform development

  • Legal obligation: to comply with applicable laws or regulations

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4. Sharing & Disclosure

We do not sell your personal information. However, we may share it with:

  • Photographers and videographers you engage with, when necessary to facilitate bookings or project coordination

  • Service providers, such as payment processors, email platforms, or analytics vendors

  • Legal and regulatory authorities, if required by law or to protect our rights

  • Your consented recipients, when explicitly permitted by you

5. Data Retention

We retain personal data for as long as necessary for its intended purpose, including:

  • Until your inquiry or project is complete

  • For up to 4 years post‑engagement, to allow for follow‑up questions, audits, or compliance (unless otherwise required by law)

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent to marketing communications

  • Object to or restrict processing

  • Request portability of your data

  • Lodge complaints with a supervisory authority

To exercise your rights, or to unsubscribe from marketing emails, contact us at:
E&A Agency Privacy Team
email: enquiry@theeandaagency.com

7. Cookies & Tracking

We use cookies and similar technologies to manage:

  • Site performance, security, and functionality

  • Analytics services like Google Analytics to understand usage trends

  • Marketing tools such as social‑media pixels for targeted outreach

You can manage cookies through your browser settings or opt out via cookie banner options on the website.

8. Third‑Party Links

Our site may include links to external websites/services. We are not responsible for their privacy practices. We recommend reviewing their respective privacy policies before sharing personal data.

9. Security

We employ reasonable measures (e.g., encryption, secure hosting, access controls) to safeguard your information. However, online transmissions carry inherent risk—data submission is at your own risk.

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